Accident and Health Claims

Claims Services

The most important aspect in any insurance transaction is claims service.

The most important aspect in any insurance transaction is claims service.

It is critical that all claims are managed quickly and professionally. Chase have engaged a number of specialist claims providers for the provision of independent and specialist claims management:

TRAVEL INSURANCE

Emergency & Claims (available 24/7)

Fullerton Emergency Assistance is available free of charge 24 hours a day, 7 days a week and is accessible from anywhere in

the world:

Email: assist@fullertonhealthcs.com.au

Telephone: +61 (0)2 9299 5390 (reverse charges accepted) or by email.

The Assistance Service is able to assist with:

  • Access to doctors for emergency assistance and advice
  • repatriation to your home country after a serious accident or illness if medically necessary
  • rescheduling of disrupted travel plans
  • remittance of payment guarantees and insurance verification to hospitals
  • medical monitoring
  • transmission of urgent messages to your family

Non Emergency travel insurance claims:

In the event of a non emergency claim please contact your broker who will assist you with the claims process.

You can complete the online claim form by clicking here

Non emergency claims are handled by

Gallagher Bassett Services
Claims Department
GPO Box 14,
Brisbane, QLD 4001, Australia
Email: brisclaims@gbtpa.com.au
Telephone: +61 (0)7 3005 1613
Fax: +61 (0)7 3005 1705

FOR ALL OTHER CLAIMS PLEASE CONTACT:

In the event of a claim please contact your broker who will assist you with the claims process.

If your claim relates to a Personal Accident, Voluntary Workers or Journey insurance your claims administrators are:

Gallagher Bassett Services
Claims Department
GPO Box 14,
Brisbane, QLD 4001, Australia
Email: brisclaims@gbtpa.com.au
Telephone: +61 (0)7 3005 1613
Fax: +61 (0)7 3005 1705

Contact Chase Underwriting

Level 2, 476 St Kilda Road, Melbourne 3004
T
03 8866 0700
E info@chaseunderwriting.com.au

 

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andrew@leadagency.com.auAccident and Health Claims